Process Communication Model Skills for Medical Practioner Welfare and Patient Safety.
3 day Introductory Course
Thursday 5th – Saturday 7th January 2012
Next Generation, Memorial Drive, Nth Adelaide.
Cost : $1400 + gst.
Accredited for category 1, level 2 ANZCA CPD points.
When adverse events are analysed, communication problems, or behaviour under stress are often identified as the root cause – or at least a contributing factor. This makes communication a major risk.
Communication is particularly difficult when you or someone else is under pressure. With our training you can understand your own and others reactions under pressure – and how to fix it! And with a rapid U turn into positive communication- cooperation and safer practice begin again.
As part of the course handout you will receive your individual personality report. The document will assist you in working with the Process Communication Model well beyond this introductory course and will help you to strengthen your communication skills.
The interactive course blends necessary theory and background information with practical exercises that demonstrate how communication and stress can be identified early and addressed.